personal information is collected, used and shared when you visit or make a
purchase from www.campania.com.au &/or our online store
Campania.abmshop.net (the “Site”).
PERSONAL INFORMATION WE
When you visit the Site, we
automatically collect certain information about your device, including
information about your web browser, IP address, time zone, and some of the
cookies that are installed on your device. Additionally, as you browse the
Site, we collect information about the individual web pages or products that
you view, what websites or search terms referred you to the Site and
information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information.”
We collect Device Information using the
“Cookies” are data files that are placed
on your device or computer and often include an anonymous unique identifier.
For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on
the Site and collect data including your IP address, browser type, Internet
service provider, referring/exit pages and date/time stamps.
“Web beacons,” “tags,” and “pixels” are
electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or
attempt to make a purchase through the Site, we collect certain information
from you, including your name, billing address, shipping address, payment information
(including credit card numbers), email address and phone number. We refer
to this information as “Order Information.”
When we talk about “Personal
Information and Order Information.
When purchasing from Campania Alimentari your card details are transmitted through a
secure server using Eway. Card data is not hosted by Campania Alimentari after
HOW DO WE USE YOUR PERSONAL
We use the Order Information that we
collect generally to fulfil any orders placed through the Site (including
processing your payment information, arranging for shipping and providing you
with invoices and/or order confirmations). Additionally, we use this
Order Information to: Communicate with you; Screen our orders for potential
risk or fraud; and when in line with the preferences you have shared with us,
we provide you with information or advertising relating to our products or
We use the Device Information that we
collect to help us screen for potential risk and fraud (in particular, your IP
address) and more generally to improve and optimise our Site (for example, by
generating analytics about how our customers browse and interact with the Site
and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL
We share your Personal Information with
third parties to help us use your Personal Information, as described
above. For example, we use ABM eCommerce to power our online store. You
can read more about how ABM eCommerce uses your Personal Information at: https://www.advancedbusinessmanager.com.au
We also use Google Analytics to help us understand how our customers use the
Site. You can read more about how Google uses your Personal Information at: https://www.google.com/intl/en/policies/privacy/. You
can also opt-out of Google Analytics at: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal
Information to comply with applicable laws and regulations, to respond to a
subpoena, search warrant or other lawful request for information we receive or
to otherwise protect our rights.
As described above, we use your Personal
Information to provide you with targeted advertisements or marketing
communications we believe may be of interest to you. For more information
about how targeted advertising works, you can visit the Network Advertising
Initiative’s (“NAI”) educational page at
You can opt out of targeted advertising
INCLUDE OPT-OUT LINKS FROM WHICHEVER
SERVICES BEING USED.
COMMON LINKS INCLUDE:
Additionally, you can opt out of some of
these services by visiting the Digital Advertising Alliance’s opt-out portal
DO NOT TRACK
Please note that we do not alter our
Site’s data collection and use practices when we see a Do Not Track signal from
When you place an order through the
Site, we will maintain your Order Information for our records unless and until
you ask us to delete this information.
The Site is not intended for individuals
under the age of eighteen.
time to time in order to reflect, for example, changes to our practices or for other
operational, legal or regulatory reasons.
For more information about our privacy
practices, if you have questions or if you would like to make a complaint,
please contact us by e-mail at email@example.com or by mail using the address
25-29 Industrial Ave, Thomastown
Vic 3074, Australia
Please choose carefully. Our policy
lasts 7 days. If 7 days have elapsed
since your purchase, we do not offer a refund or exchange. We do not give
refunds if you simply change your mind or make a wrong decision.
To be eligible for a return, your item
must be unused and in the same condition that you received it. It must also be
in the original packaging.
Several types of goods are exempt from
being returned eg Perishable goods such as temperature sensitive food cannot be
To complete your return, we require a
receipt or proof of purchase.
Please do not send your purchase back to
There are certain situations where only
partial refunds may be granted:
* Any item not in its original condition
or damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7
days after delivery
Only regular priced items may be
refunded and sale items cannot be refunded.
Refunds (if applicable)
Once your approved return is received
and inspected, we will send you an email to notify you that we have received
your returned item. We will also notify you of the approval or rejection of
If your return is approved, then your
refund will be processed and a credit will automatically be applied to your
original method of payment within seven days
We only replace items if they are
defective, damaged, wrongly described, different to the product purchased on
the website or if the item doesn’t perform as advertised. If you need to
do an exchange for the same item, send us an email request at
firstname.lastname@example.org and then you will be required to send your item to: 25-29
Industrial Ave, Thomastown VIC 3074, Australia.
If the item was marked as a gift when
purchased and shipped directly to you, you’ll receive a gift credit for the
value of your return. Once the returned item is received, a gift certificate
will be mailed to you.
If the item wasn’t marked as a gift when
purchased or the gift giver had the order shipped to themselves to give to you
later, we will send a refund to the gift giver and they will be notified about
To return your product, you need to mail
your product to: 25-29 Industrial Ave, Thomastown VIC 3074, Australia.
You will be responsible for paying for
your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, our cost of return shipping will be
deducted from your refund.
Depending on where you live, the time it
may take for your exchanged product to reach you, may vary.
If you are shipping an item, you should
consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
Orders need to be comprise of a minimum of
$200 of goods
Campania Alimentari ships Australia wide and is able to deliver
dry, chilled and frozen product subject to quantity, order composition and
delivery destination. You will be contacted so as to discuss your particular
Campania Alimentari does not accept
international orders through our website, please contact us on email@example.com or 613 9359
2799 to enquire about an international order.
Delivery within Australia:
Delivery provider and associated costs
within Australia are calculated by a third-party platform based on:
specified shipping address
weight and estimated physical dimensions of the complete order, including
Incorrect information and attempted
Delivery costs are calculated based on
the information provided by the Customer at the time of placing the order.
Where a delivery address is incomplete, incorrect , undeliverable or where the delivery service has attempted
but has been unable to successfully complete the delivery, our carrier may charge additional fees for parcel returns
and collections. These fees will be charged to the customer prior to the
re-release of the order. Campania Alimentari will make contact with the
customer in these instances to confirm delivery details prior to processing any
additional fees and prior to re-releasing goods.